At German Performance, customer satisfaction is a top priority. Please review our refund policy carefully before making a purchase.
1. Eligibility for Refunds
1.1. You may request a refund within 30 days of your purchase. 1.2. To be eligible, items must be unused, in the same condition as received, and in original packaging.
2. Non-Refundable Items
2.1. Customized products and items marked as final sale are non-refundable. 2.2. Gift cards and downloadable products cannot be refunded.
3. Return Process
3.1. To initiate a return, please contact us at [insert contact details] with your order details and reason for return. 3.2. Once approved, we will provide instructions on how to send the item back to us.
4. Refunds
4.1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. 4.2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us for further instructions.
6. Shipping Costs
You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
7. Contact Information
For any questions regarding refunds or returns, please contact us at Rhys@germanperformance.com.au 0298999900
Welcome to German Performance. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Conditions
1.1. These terms apply to all users of the site, including browsers, vendors, and customers. 1.2. By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these terms.
2. Product Information
2.1. We strive to ensure the accuracy of product descriptions and prices. However, we cannot guarantee that all product descriptions or content are completely accurate, current, or error-free. 2.2. Prices and availability of products are subject to change without notice.
3. User Obligations
3.1. You must not use our products for any illegal or unauthorized purpose. 3.2. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website or Service without express written permission.
4. Limitation of Liability
4.1. German Performance will not be liable for any damages, losses, or claims arising from the use or inability to use our website or products. 4.2. We are not responsible for any third-party websites linked through our site.
5. Changes to Terms
5.1. We reserve the right to update, modify, or replace any part of these terms at any time. It is your responsibility to check this page for changes.
6. Contact Information
If you have any questions about these Terms and Conditions, please contact us at [insert contact details].
